Planning—model program activities & expected outcomes

Needs assessment – determine client needs

Program modeling – depict activities, resources & outcomes

Literature review – compile current knowledge

Evaluation design – identify purpose, roles & methods

Evaluation

     Formative – ongoing progress       Summative – final review

Instrument design – devise measures

Data collection

o   Online, mail & phone surveys

o   Interviews & focus groups

o   Observations

o   Document analysis

Data analysis – quantitative & qualitative

Reporting – concise, comprehensive & timely

Technical Assistance — support to achieve goals

Capacity building

Workshops  – evaluation & research

Database design

Data Entry